Customer Story Strukton
“Compared with earlier systems, 4PS is distinguished by being fully adapted for our operations. We have also put a lot of focus on configuring the key areas to suit us even better. We began with service and will continue by fine tuning project management.”
Strukton is a name with distinction. With a turnover of 1.9 billion euros and 6,500 employees distributed over five divisions, Strukton wants to contribute to the quality and safety of rail transport, road infrastructure, technical systems and buildings within Europe and beyond. In the Netherlands, three divisions operate in three markets: Strukton Rail focuses on (major) maintenance, renewal and new construction of rail infrastructure and electric train systems. Strukton International implements integrated rail and civil engineering infrastructure solutions at international level, particularly in densely populated areas, ports and port connections with their hinterland. In doing so, it uses the capacity, experience and knowhow available at Strukton Rail and Strukton Civiel. Finally, as manager and investor, Strukton Integrale projecten operates in the field of public-private partnerships in the Netherlands and Europe.
Decision to choose 4PS was already made
Strukton: “Our previous ERP system had worked fine for a long time. But we gradually discovered that it was becoming less efficient. We noticed that it wasn’t supporting our primary processes sufficiently and that there was no prospect of improvement. And eventually, you have to do something. Based on our specific automation need, choosing 4PS Construct was fairly obvious. I’d been introduced to 4PS from a selection process in 2003 when one of Strukton’s former operating companies chose 4PS Construct. Even at the time, I thought it was a pioneering ERP system; it was open and also based on the Microsoft platform. With this system, we were actually hitching a lift on the carrier of all new developments. The system we had was very closed. It was very hard to create links with satellite applications. At Strukton Rail, we’d already expressed our intention some time ago to look for one European backbone. A few years ago, when Strukton Rail Sweden switched to 4PS, it was expected that we’d do the same here.”
"We know we’ve got more control over the business and the day to day running. Reporting is much improved by using Jet and the standard CVR Report. Processing sub-contractor payments is so much easier as are so many daily tasks so we are definitely more efficient."
“In 2011, we made the transition to 4PS Construct and made our first steps in the field of data and digitization. We realized the “paper process” could be organized in a smarter and more efficient way, both for our customers and our own internal process. The starting point is that the activities are carried out correctly from the start and that standardization and transparency in the process are strived for. Also across chain partners, in order to prevent waste as much as possible."
“At BAM, we agreed that we would process existing projects just like we had done in the past. New projects now run via 4PS Construct. This was a conscious decision because of the international environment we are operating in. We are taking it step by step. In consultation with 4PS, a number of adjustments were made in the standard software. A prerequisite for our business and an enhancement of their standard product for 4PS.”
"It’s interesting that the reliable day to day running of the system with no down time has raised staff morale. Due to this, the workforce want to engage with the system more and more and are pushing the business to take more advantage of Dynamics NAV/4PS. They’ve had their eyes opened to the limitations of the old system so improvements and refinements are continually being made driven, quite often, by the users."